Sophie Gould, Interior Designer, Norfolk — Ice White

Sophie is an interior designer creating a calm, timeless kitchen for a busy family home. On our first call, she described wanting a neutral canvas with a little movement that would sit quietly behind cabinetry and lighting, while still rewarding a closer look. We discussed how the space is used during the week, how children move through the room, and the finishes already selected. That context helped us focus on materials that feel elegant, Sit beautifully, and stay practical. Ice White matched the brief with a soft tone and subtle detail that works across classic and contemporary schemes.

We kept the early steps simple. Our team curated a compact selection of samples and shared guidance for viewing them in morning and evening light, since colour can shift throughout the day. We outlined pricing and a straightforward timeline at the same time, setting clear expectations on who would contact Sophie at each stage. As a Which? Trusted Trader, we emphasised predictable communication, so Sophie always knew what we were doing next and why.

Ice White Quartz

Ice White Quartz
Quartz
White & Grey
30mm

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Customer Testimonial

“My experience with Mayfair Worktops has been a pleasure, from start to finish they had the customer at heart. They had all of the samples to back up my preference of a neutral worktop! I love how neutral my worktop is yet it has a little bit of detail which is something for the eye to see. Due to this being a family home, I knew the worktops needed to be practical. I can honestly say that these worktops are so easy to maintain, I wouldn’t hesitate to recommend Mayfair Worktops to a friend in the future!”

Sophie Gould, Interior Designer, Norfolk, Ice White

A Personalised and Seamless Experience

Once Ice White was shortlisted, we issued an itemised quote and completed a focused design review in one call. Together we confirmed edge profiles that suit everyday wiping, overhangs that feel comfortable for small hands, splashback heights for easy cleaning, and exact positions for sink and hob services. We recorded all choices immediately, which kept approvals quick and avoided repeat decisions. The aim was to reduce effort for Sophie while protecting design intent.

Scheduling was planned around the wider project. We booked templating for a time that worked for the household and shared a short preparation checklist, which made the visit efficient. Throughout, Sophie received concise progress updates from a single point of contact. That rhythm kept the project moving and meant other trades could coordinate around us without delays. The process felt calm and controlled, which is crucial in a family home.

Precision Craftsmanship That Speaks for Itself

Templating is where the finished look is made possible. Our technicians measured carefully, noted wall variations and cabinet reveals, and confirmed appliance and tap locations, so the worktops would sit neatly and feel integrated. Before fabrication, we reviewed these notes with Sophie to reconfirm the aesthetic details, including how the gentle patterning in Ice White would read across larger areas.

On installation day, the team arrived on time, protected floors and adjacent surfaces, and followed a clear sequence. Sections were positioned accurately, levels checked, and the surfaces secured, sealed where appropriate, and polished to a consistent sheen. We completed a walk through before leaving and provided simple aftercare guidance that fits into daily routines. The kitchen felt finished immediately, with a calm, even appearance that supports family life.

Why Sophie Chose Mayfair Worktops

Sophie valued attentive service, clear documentation, and a process that respected both design and practicality. She told us the combination of thoughtful sampling, well timed scheduling, and quick responses made decisions easy. Our Which? Trusted Trader accreditation gave additional assurance on standards and aftercare, which matters when specifying for a home used by the whole family.

Ice White delivered the neutral foundation Sophie envisioned, with subtle detail that adds interest without demanding attention. The end result is a space that looks composed and feels effortless to live with, which is exactly what she set out to achieve.