David Duggan, Leeds — Imperial White
David wanted a straightforward experience and a surface that would work hard for family life. On our first call, he set clear expectations: a simple ordering process, reliable fitting on the promised dates, and a finish that is easy to clean and robust in daily use. Imperial White matched that brief with a calm, bright tone that keeps the kitchen feeling open and practical.
We laid out a clear plan covering pricing, scheduling, and who would be in touch at each stage so nothing felt uncertain. As a Which? Trusted Trader, we also explained how we coordinate visits and keep customers updated. That structure ensured the journey from order to installation stayed predictable and stress free.
- Imperial White Quartz
- Quartz
- White & Grey
- 30mm
Customer Testimonial
“Our experience with Mayfair Worktops was superb start to finish, right from the ordering process to the guys coming onsite. The fitting has been a really top job and we’ve been satisfied with everything. Our worktops are very simplistic and very easy to clean. They are very functional and so robust. They work wonders for our family. We would absolutely recommend Mayfair Worktops. The experience from start to finish has been superb, the customer service and actual delivery of the Quartz has been second to none.”
David Duggan, Leeds, Imperial White
A Personalised and Seamless Experience
We began by confirming David’s priorities around simple upkeep and a clean, unfussy look. Samples were arranged so he could review Imperial White in his own natural lighting at home, which helped confirm the colour quickly and with confidence. With the choice made, we issued an itemised quote so inclusions were transparent from the start.
Scheduling was planned around the household. We booked templating and installation for convenient dates and sent a short preparation checklist so each visit ran smoothly. Throughout, David had one point of contact who provided concise updates, keeping decisions quick and the project on time.
Precision Craftsmanship That Speaks for Itself
Our Stonemason visited to record accurate measurements and confirm service positions so the finished pieces would sit neatly and feel intentional in everyday use. Before fabrication, we reviewed the practical details with David, including edge profile and sensible overhangs that make wiping down fast and effective.
On installation day, the fitting team arrived on time, protected floors and cabinetry, and worked cleanly from set up to handover. The surfaces were positioned with care, secured, sealed where appropriate, and polished to a calm, even sheen. We finished with simple aftercare guidance so day to day cleaning remains quick and straightforward.
Why David Chose Mayfair Worktops
David told us the decision came down to a reliable process and a durable, easy to clean finish that suits family life. The combination of clear communication, punctual appointments, and tidy workmanship gave him confidence at every stage. Our Which? Trusted Trader accreditation added assurance that standards and aftercare would match what we set out at the start.
Imperial White delivered exactly what he wanted: a simple, robust surface that looks smart and works hard. From ordering to the team onsite, David described the experience as superb from start to finish, and he is happy to recommend Mayfair Worktops to others.
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